Privacy policy

Introduction
Wax Works is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website and use our services. We are based in the UK and comply with the General Data Protection Regulation (GDPR).
Data Collection
We collect personal data that you provide to us directly, such as your company email address, name, and any other information you provide when making a booking enquiry through our online form. We also collect email addresses when you sign up for our newsletter.
Purpose of Data Collection

We use your personal data to:

  • Process your booking enquiry
  • Communicate with you regarding your bookings and our services
  • Send you our newsletter, if you have opted in
Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Your consent, which you provide when you submit your information through our booking form or sign up for our newsletter
  • The necessity to perform a contract with you or to take steps at your request before entering into a contract
Data Sharing
We do not share your personal data with third parties, except as necessary to provide our services or as required by law. If we use third-party services, such as email marketing or analytics, we ensure they comply with GDPR.
Newsletter and Marketing Communications
If you sign up for our newsletter, we will use your email address to send you newsletters and marketing communications. You can unsubscribe from these communications at any time by clicking the unsubscribe link in the email or contacting us directly.
Data Retention
We retain your personal data for as long as necessary to provide our services and as required by law. However, you can request that we delete your data at any time.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
Data Subject Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of your personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data to another party
  • Withdraw consent at any time
Cookies and Tracking
Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at info@waxworks.london.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Our Data Protection Officer can be contacted at mireia@waxworks.london.